Frequently Asked Questions
Make sure to push the bökee down until suctioned on clean, smooth surfaces only. Here's a video that shows you how to do it!
The bökee is made of just one material - 100% food-grade silicone!
The bökee is designed to suction to flat, smooth, and dry surfaces. The base is approximately 3" in diameter and relies on a continuous surface to maintain an adequate seal. Small tile or surface roughness may prevent proper suction.
No! The sloped wall design of the bökee enables the contact between the bottle and the bökee to keep it
in place, no significant pressure required.
Yes it does! The bökee packaging is part of the experience. It includes instructions on how to use it and
is ready for you to gift away!
We occasionally do sales and giveaways, so please provide your email and follow us on Instagram (@the.bokee)! We’ll keep you posted on discount days, promotions and even new products.
The bökee is currently only sold online. You can find it here on our website and on Amazon.
We offer a 30-day return policy good from the date of purchase. To be eligible for a return, the bökee must be in the same condition that you received it and in the original packaging. If the bökee is not in its original packaging or it has been longer than 30-days since the purchase date, we unfortunately cannot process a return or refund.
Refunds:
Once your return is received, inspected, and meets the criteria, you will receive a refund to the credit card or original payment method within 10-14 business days. If your refund does not appear within that time, and your credit card/bank does not show it in progress, please contact us at info@thebokee.com.
Shipping:
You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.
Please consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
We recommend a wash before use. Hand wash with mild soap or top rack dishwasher safe. Dry completely before use.
Yes! The bökee can be used for opening/closing many other items with one hand, including jar lids and medicine containers. We've also seen the bökee used to help their toddlers learn how to pour their own milk/juice.
Our customers continue to make us aware of additional uses, so check us on social to follow along!
The product is not intended to be used by infants or children. Do not leave in direct sunlight. Avoid contact with harsh cleaners.
Yes we do! That said, due to varying customs and tariffs regulations/fees, all international fees are the responsibility of the buyer.